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Terms of Service

HomeTerms of Service

 

Effective Date: 15 November 2024

Welcome to KastemPlus.com! By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully.


1. Services We Offer

We provide digital printing services, including custom product orders through an online system and a Design Lab tool for your personalization needs.


2. User Accounts

  1. You must create an account to place orders.
  2. Your account information must be accurate and up-to-date.
  3. You are responsible for maintaining the security of your account, including your password.

3. Platform Usage

  1. You are prohibited from:
    • Uploading content that is illegal or infringes on copyrights.
    • Using the platform for fraudulent, spam, or other illegal activities.
  2. We reserve the right to suspend your account if any violations are found.

4. Pricing and Payments

  1. All prices displayed on the website include applicable taxes unless stated otherwise.
  2. Payments must be made using the methods provided on our website.
  3. We are not responsible for payment errors caused by third-party services.

5. Returns and Cancellation Policy

  1. Printed products cannot be returned unless there is a production error on our part.
  2. Order cancellations are only allowed before the production process begins.

6. Service Availability

We strive to keep our services available at all times, but we cannot guarantee uninterrupted access. We reserve the right to temporarily disable services for maintenance without prior notice.


7. Intellectual Property Rights

All designs you upload are your property. However, we reserve the right to use those designs solely for production purposes.


8. Limitation of Liability

  1. We are not liable for indirect losses, such as lost data or profits.
  2. Our liability is limited to the amount you have paid for the related service.

9. Changes to the Terms of Service

We may update these terms at any time. Changes will be effective from the date of the update.


10. Contact Us

If you have any questions about these Terms of Service, please contact us:
Email: info@kastemplus.com
Phone: +62 821 4204 4475


By using our services, you agree to these Terms of Service.

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